Benefits:

Training & development
Competitive salary
Flexible schedule

PURPOSE: Supervised visits happen when a parent does not have custody of their child and the court has determined they may have visits in a supervised setting. Your job is to make it possible for this to happen because it is in the best interest of the child.

Key Responsibilities

· Coach parent during visits in accordance with initial training by Program Director

· Observe parents and children during their court-ordered visits and document the interactions. The documentation may be provided to courts, case workers, clients and lawyers for use in determining parenting time.

· Intervene in visits when visitation rules are not followed.

· Arrive on time during scheduled shifts.

· Follow procedures for transition and supervision of children.

· Prepare the visitation rooms prior to families arriving at the center, when relevant.

· Maintain documentation and reports as required by DRC

· Transport children and/or parents in company-owned vehicles

· Occasionally take company-owned vehicles to shop for maintenance

· Other minor tasks associated with the program, as requested by Program Director

Qualifications and Requirements

Education:

· Bachelor’s Degree in Human or Social Services or related fields

· Proficiency in use of computers and technology

Skills and Abilities

· Completion of orientation/training

· Sufficient knowledge of conditions that require supervised visitations: domestic violence, child abuse, child neglect, chemical dependency and/or mental illness.

· Must be able to maintain confidentiality.

· Must possess the ability to see and hear all interactions during supervised visits.

· Must be dependable.

· Must have good judgment, maturity, common sense, and a high degree of responsibility.

· Must act in a non-discriminatory manner toward all clients, regardless of age, sex, race, national origin, religion, physical handicap, political affiliations, social or economic status, affliction preference, or sexual orientation.

About Us:

Dispute Resolution Center Inc. has long been a trusted resource for families and individuals navigating conflict and challenging life transitions. Our clients value our neutral, compassionate approach to resolution and family support services. Our team is driven by a shared mission to strengthen communities, and employees thrive in a collaborative, purpose-driven workplace where their work truly matters.

Compensation: $23.00 - $25.00 per hour

About DRC

DRC is a private non-profit agency serving Orange, Putnam, Sullivan, and Ulster Counties with:

Mediation services
Educational programs
Training and workshops
Group facilitation
Arbitration
Consultation

In addition to alternative conflict resolution, DRC also runs the CASA program for Orange, Sullivan, and Ulster Counties, as well as parent visit coaching, supervised visitation, and parent education for the three above counties.

A Brief History
The Community Dispute Resolution Centers were established in 1981 by the New York State Legislature when it created the Program as a three-year pilot project under the administration of what now is the New York State Unified Court System’s Office of Alternative Dispute Resolution. This groundbreaking legislation established standards for the delivery of mediation services throughout New York State and authorized funding for local community dispute resolution centers. The legislation was made permanent in 1984, and the Unified Court System now funds local community dispute resolution centers that serve the needs of citizens in every one of New York State’s 62 counties.

DRC is part of a larger Alternative Dispute Resolution (ADR) community, the Unified Court System’s statewide network of the Community Dispute Resolution Centers’ (CDRC) programs. Enabled in 1981 by NY State Legislation, Article 21a, there are centers in all 62 New York Counties. Under the auspices of the NYS Unified Court System, the Community Dispute Resolution Centers, all local non-profit organizations, provide mediation, arbitration, group facilitation and other dispute resolution options as an alternative to the traditional court system.

DRC was established in 1982 as the Orange County Mediation Project, Inc. (OCMP). In 1986 the agency expanded across the majestic Hudson River to assume oversight of the Putnam County program. Along the way, with offices in both Orange and Putnam Counties, it became clear that the program had grown well beyond “project” status. Everyone agreed that it was time to choose a new name, one that would reflect and honor the more permanent status of the organization. Shortly thereafter, in 1993, the Orange County Mediation Project, Inc. became known as the Dispute Resolution Center (DRC.)

The ensuing years were a time of steady growth for the DRC. Beyond the core program of community mediation, the agency was one of the early pilots to offer Special Education Mediation, Custody Visitation Mediation and the Parent Education and Custody Effectiveness (P.E.A.C.E.) in the early 1990s. In 1997, DRC’s proposal for a Supreme Court Referred Divorce Mediation Program was chosen as one of the five pilot programs by Chief Justice Judith Kaye’s Judicial Commission. All the while, the number of school and youth programs continued to grow, allowing the agency to serve increasing numbers of youth. At the same time, DRC took the lead in creating collaborative efforts that resulted in expanded and innovative programming and services. Then, in 2002, more than doubling the geographic size of the area served, DRC expanded again by contracting with the New York State Unified Court System to provide mediation services for Sullivan and Ulster Counties.

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